Account & Billing1 min read06 / 06

Change billing email or payment method

Update your billing email or card. Different steps for App Store, Google Play, and Stripe.

Your SecureFox account email and the billing email at your payment provider are separate fields. You can change either independently.

Change the SecureFox account email

Sign in to the dashboard, open Profile, edit Email and save. We send a confirmation link to the new address — click it within 24 hours to make the change permanent.

Change the App Store billing

App Store billing follows the payment method on your Apple ID. Update it in Settings → Apple ID → Payment & Shipping. No SecureFox-side action needed.

Change the Google Play billing

Open Google Play → Profile → Payments & subscriptions → Payment methods. Add a new method and set it as default for SecureFox.

Change the Stripe card

Sign in to the dashboard, open Subscription → Manage billing. The Stripe portal opens; you can update the card, billing address, and tax ID from there.

[ FEEDBACK ]

Was this article helpful?

Your answer goes into our queue. We use it to decide which articles need rewrites.

[ Couldn't find what you needed? ]

Still stuck? We'll help.

Send us the details — what you tried, what didn't work — and we'll get back to you.