Privacy & Security1 min read05 / 06

Delete your account

Permanently delete your SecureFox account and all associated data.

You can permanently delete your SecureFox account at any time. Deletion removes your email, hashed password, device fingerprints, and approximate sign-up country from our database. It does not cancel an active subscription — do that first (see Cancel your subscription).

From the app

  1. Open Account → Security → Delete account.
  2. Type the confirmation phrase shown on screen.
  3. Tap Delete. The deletion runs immediately and you're signed out.

By email

Email hello@securefox.xyz from the address on the account with the subject Delete my account. We confirm the deletion within 7 days.

What happens to the data

Account data is hard-deleted on confirmation. Aggregate node metrics — which were never user-attributable to begin with — remain in our capacity-planning database. Payment records that we are legally required to retain (tax, anti-fraud) are retained for the statutory period and then deleted.

[ FEEDBACK ]

Was this article helpful?

Your answer goes into our queue. We use it to decide which articles need rewrites.

[ Couldn't find what you needed? ]

Still stuck? We'll help.

Send us the details — what you tried, what didn't work — and we'll get back to you.